Privacy policy
This policy explains how Frame Speciality Coffee uses personal information collected through frame.qa.
What we collect
- Order details: name, phone number, email, delivery address and the items ordered.
- Booking details: the information typed into the catering and meeting room forms.
- Payment: card payments are handled by our payment providers. We do not see or store full card numbers.
- Website use: pages visited and buttons used, collected with cookies through Shopify and Google Analytics.
How we use it
- To prepare, deliver and support your orders and bookings.
- To contact you about an order or booking.
- To understand how the website is used and improve it.
- To meet legal and accounting duties.
Who we share it with
Only with services that help us run the shop: Shopify (website and checkout), payment providers, our delivery partner, and Google (analytics, email and calendar for bookings). We do not sell personal information.
How long we keep it
We keep order and booking records for as long as needed for the purposes above and as required by law.
Your choices
You can ask to see, correct or delete your personal information by emailing info@frame.qa. You can block cookies in your browser settings; the shop will still work.
Changes
We may update this policy. The current version is always on this page.